{"title":"MSC Client Care","description":"\u003cp\u003e\u003cspan\u003eMagic Made Simple helps overwhelmed travel professionals consistently connect with their clients through written-for-you email templates so you can share your personal stories, deepen the loyalty of your clients, and solidify your expert status.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAttract, Nurture, and Care for your clients with a little extra sparkle!\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eDelivery Lead Magnet (Attraction)\u003c\/li\u003e\n\u003cli\u003eNurture (Relationships)\u003c\/li\u003e\n\u003cli\u003eWeekly Newsletters\/eZine (Campaigns)\u003c\/li\u003e\n\u003cli\u003eCall Quote Book\u003c\/li\u003e\n\u003cli\u003eClient Care \u0026amp; Magic Minis\u003c\/li\u003e\n\u003cli\u003eReturn \u0026amp; Referral (Loyalty)\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c!----\u003e","products":[{"product_id":"cruise-client-care-made-simple","title":"Cruise Client Care Made Simple","description":"\u003cp\u003e\u003cem\u003eNow available in three delivery options: \u003cstrong\u003eGoogle Docs\u003c\/strong\u003e \u003cstrong\u003eTRAVEFY, TERN and WishkeeperCRM!!\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch2\u003e\n\u003cimg height=\"66\" width=\"202\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/Logo-2-Color-HORIZONTAL.png?v=1720476710\" alt=\"\"\u003e     \u003cimg height=\"44\" width=\"153\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/tern_logo.png?v=1722965675\" alt=\"\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/Wishkeeper.png?v=1779299600\" alt=\"\" width=\"204\" height=\"68\"\u003e\n\u003c\/h2\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cstrong\u003eClient Care Made Simple | CRUISE EDITION\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cmeta charset=\"utf-8\"\u003eFrom deposited to traveled – 12 core emails to care for your booked Cruise clients.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eEvery email you need to service your client from your first “Congrats! Your cruise has been booked” through the “Have an Amazing Trip!” email.\u003c\/p\u003e\n\u003cul style=\"text-align: left;\"\u003e\n\u003cli\u003eCongratulations \u0026amp; Important Dates\u003c\/li\u003e\n\u003cli\u003eTravel Protection Insurance\u003c\/li\u003e\n\u003cli\u003eFlight Booking Tips\u003c\/li\u003e\n\u003cli\u003eThe Benefits of a Pre-Night Stay\u003c\/li\u003e\n\u003cli\u003eWhich transfer option is right for you?\u003c\/li\u003e\n\u003cli\u003eShore Excursions\u003c\/li\u003e\n\u003cli\u003eSpa Treatments\u003c\/li\u003e\n\u003cli\u003eFinal Payment Reminder\u003c\/li\u003e\n\u003cli\u003eLast Payment Reminder\u003c\/li\u003e\n\u003cli\u003eWhat to Pack\u003c\/li\u003e\n\u003cli\u003eEmbarkation Day\u003c\/li\u003e\n\u003cli\u003eHave A Great Trip  \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e**Please note \u003c\/span\u003e\u003cspan style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ethat if you select the \u003c\/span\u003e\u003cstrong\u003eTern version\u003c\/strong\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e upon checkout, you should\u003c\/span\u003e\u003c\/span\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e use your Tern email.\u003c\/span\u003e Access to the documents in Tern will be provided within 24-48 hours. \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cstrong\u003ePLUS Access to our exclusive Facebook Group\u003c\/strong\u003e where members ask questions and get valuable tips for up-leveling their businesses. (Value $597)\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\u003cmain id=\"primary\"\u003e\n\u003carticle id=\"post-248\"\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cem\u003eThis is a digital product and will be delivered electronically. Pictures and images are not included. See \u003ca rel=\"ugc nofollow\" title=\"\" href=\"https:\/\/magicmadesimple.myshopify.com\/pages\/product-terms-and-conditions\" target=\"_blank\"\u003eTerms \u0026amp; Conditions\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003eGoogle Docs will be delivered via LIVE Links directly to the Google Doc file.\u003c\/em\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cem\u003eTravefy content will be delivered via a Link to the MMS Travefy Library. You will need an active account with Travefy to utilize this content.\u003c\/em\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cem\u003eTern content will be delivered via an email from Tern.. You will need an active account with Tern to utilize this content.\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cem\u003ePurchases of MMS Email Templates are for individual use only. You may not share or sell the MMS Email Templates to any third parties, and they must remain in your own personal library account—they may NOT be posted on Travefy Marketplace or on the Tern Community Library. You may not use the MMS Email Templates to create branded content for other travel advisors, including other agents in your company.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003cem\u003e\u003c\/em\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003cem\u003e\u003c\/em\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cstrong\u003e\u003cem\u003eFREQUENTLY PURCHASED WITH \u003c\/em\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003cem\u003e  \u003c\/em\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e\u003cem\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cem\u003e\u003c\/em\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003ca href=\"https:\/\/magicmadesimple.myshopify.com\/collections\/cruise\/products\/rccl-magic-mini\"\u003e\u003cimg height=\"259\" width=\"200\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/MagicMiniRCCL_480x480.png?v=1686516652\" alt=\"\"\u003e\u003c\/a\u003e \u003ca href=\"https:\/\/magicmadesimple.myshopify.com\/collections\/cruise\/products\/ncl-magic-mini\"\u003e\u003cimg height=\"259\" width=\"200\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/MagicMiniNCL_480x480.png?v=1686516645\"\u003e\u003c\/a\u003e\u003c\/em\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cem\u003e\u003c\/em\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/main\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"magicmadesimple","offers":[{"title":"GDrive Only","offer_id":41696623263853,"sku":"","price":157.0,"currency_code":"USD","in_stock":true},{"title":"Travefy Customer Portal (Itinerary) Only","offer_id":41696623296621,"sku":"","price":157.0,"currency_code":"USD","in_stock":true},{"title":"GDrive + Travefy","offer_id":41696623329389,"sku":"","price":224.0,"currency_code":"USD","in_stock":true},{"title":"Tern Community Only","offer_id":41767064731757,"sku":"","price":157.0,"currency_code":"USD","in_stock":true},{"title":"GDrive + Tern","offer_id":41767064764525,"sku":"","price":224.0,"currency_code":"USD","in_stock":true},{"title":"WishkeeperCRM Only - Entire Series","offer_id":45239486709869,"sku":null,"price":157.0,"currency_code":"USD","in_stock":true},{"title":"GDrive + WishkeeperCRM - Entire Series","offer_id":45239489462381,"sku":null,"price":224.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/products\/CruisingClientCareMadeSimple.jpg?v=1679493491"},{"product_id":"msc-cruise-line-magic-mini","title":"MSC Cruises Magic Mini","description":"\u003ch2 style=\"text-align: center;\"\u003e\u003cstrong\u003eMSC Cruises Magic Mini\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cmeta charset=\"utf-8\"\u003e9 emails designed for your clients cruising on MSC Cruises.\u003c\/p\u003e\n\u003cul style=\"text-align: left;\"\u003e\n\u003cli\u003eWhat to Expect on your Cruise\u003c\/li\u003e\n\u003cli\u003eMSC App \u0026amp; WiFi Packages\u003c\/li\u003e\n\u003cli\u003eMaking it more Spectacular via Specialty Dining\u003c\/li\u003e\n\u003cli\u003eStart your MSC Cruise Adventure Online\u003c\/li\u003e\n\u003cli\u003eRubber Duckies\u003c\/li\u003e\n\u003cli\u003ePhoto Packages\u003c\/li\u003e\n\u003cli\u003eOnboard Activities  \u003c\/li\u003e\n\u003cli\u003eBeverage Packages\u003c\/li\u003e\n\u003cli\u003eCruise Documents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cmeta charset=\"utf-8\"\u003eThese emails can be part of your Cruise Client Care Made Simple series\u003cspan\u003e to provide more details based on your clients' bookings. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e  \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cem\u003eThis is a digital product and will be delivered electronically. Pictures and images are not included. See\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"ugc nofollow\" title=\"‌\" href=\"https:\/\/magicmadesimple.myshopify.com\/pages\/product-terms-and-conditions\" target=\"_blank\"\u003e\u003cem\u003eTerms \u0026amp; Conditions\u003c\/em\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003e\u003cem\u003efor full details.\u003c\/em\u003e\u003c\/p\u003e","brand":"magicmadesimple","offers":[{"title":"Default Title","offer_id":40679595704429,"sku":"","price":97.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/MSC.jpg?v=1689287798"},{"product_id":"customer-journey-email-cadence-cruise","title":"Customer Journey Email Cadence | Cruise","description":"\u003cp style=\"text-align: left;\"\u003e\u003cstrong\u003eCustomer Journey Email Cadence | Cruise\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eThe \u003cstrong\u003eCruise Customer Journey Email Cadence\u003c\/strong\u003e is an essential tool for Travel Advisors aiming to provide exceptional client care for those embarking on a cruise. This comprehensive product helps you develop a detailed customer care journey chart, ensuring your clients receive timely and relevant information from booking to disembarkation.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eThis customer journey workflow chart is designed for cruisers embarking with Norwegian, Celebrity, Holland America, Princess, Carnival, Virgin Voyages, and more!\u003cbr\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cem\u003e\u003cstrong\u003eDisney Cruise Line \u003c\/strong\u003eand \u003cstrong\u003eRoyal Caribbean Cruise Line\u003c\/strong\u003e Customer Journey Email Cadence charts are also available in the shop.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eFeatures:\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong\u003eVideo: \u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003eA walkthrough of the cadence chart and how to apply it to your business. \u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong\u003eEmail Cadence Strategy Chart:\u003c\/strong\u003e A structured plan that outlines a sequence of 30+ emails, ranging from initial congratulations and important travel information to first-time disembarkation.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong\u003eIntegration of Cruise Client Care Made Simple and cruise line specific Magic Minis\u003c\/strong\u003e: Guidance on incorporating various Magic Minis into your client care core emails, enhancing the overall travel experience with targeted, personalized content\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong\u003eCustomer Journey Mapping Instructions\u003c\/strong\u003e: Step-by-step instructions on how to create your own customer journey map, tailored to the unique needs of your clients.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong\u003eBlank Chart \/ Template\u003c\/strong\u003e: A customizable template that allows you to map out and personalize your own customer journey, ensuring a seamless and cohesive communication flow.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"text-align: left;\"\u003eWith the Cruise Customer Journey Email Cadence, you’ll have everything you need to create a well-organized, engaging, and informative client care journey flow.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eElevate your travel business and ensure your clients have a memorable and enjoyable cruise experience by using this cadence to automate your client care sequence. \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cem\u003e*Email Templates are NOT included.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cem\u003eThis is a digital product and will be delivered electronically. Pictures and images are not included. See\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"ugc nofollow\" title=\"\" href=\"https:\/\/magicmadesimple.myshopify.com\/pages\/product-terms-and-conditions\" target=\"_blank\"\u003e\u003cem\u003eTerms \u0026amp; Conditions\u003c\/em\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003e\u003cem\u003efor full details.\u003c\/em\u003e\u003c\/p\u003e","brand":"magicmadesimple","offers":[{"title":"Default Title","offer_id":41644981092461,"sku":null,"price":17.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9749\/8477\/files\/CruiseCustomerJourneyEmailCadence.jpg?v=1719590991"}],"url":"https:\/\/magicmadesimple.myshopify.com\/collections\/msc-client-care-1.oembed","provider":"magicmadesimple","version":"1.0","type":"link"}